Terms & Conditions

1 Acceptance of Terms

These Terms apply to all users of placeaut.com, including parents and caregivers who browse the directory, businesses that submit or claim listings, and clients who purchase consulting services.

By accessing or using any part of PlaceAut, you confirm that you are at least 18 years old and have the legal authority to agree to these Terms on behalf of yourself or your organization.

2 About PlaceAut

PlaceAut is a directory, certification platform, and media brand focused on autism and sensory-friendly businesses in Florida. PlaceAut is founded and operated by a Registered Behavior Technician (RBT) and does not provide therapy, behavioral intervention, or any form of licensed professional services through this platform.

3 Directory Listings

Unclaimed Listings

PlaceAut may create and publish listings for businesses without their prior request, compiled from publicly available information including Google Maps, business websites, and public social media profiles. Unclaimed listings are labeled as unverified and do not display the PlaceAut Verified badge.

Publishing an unclaimed listing does not imply endorsement of, affiliation with, or certification of the business. If you believe information in your unclaimed listing is inaccurate, contact contact@placeaut.com and we will review within 10 business days.

Claiming a Listing

Business owners may claim their listing by submitting a request through placeaut.com. The following process applies:

• The claimant must provide their name, title, business email, and a verification method — such as an email from the business domain, a government-issued business license, or another form of ownership proof acceptable to PlaceAut
• PlaceAut reviews all claim requests manually before approving access
• PlaceAut reserves the right to deny or revoke a claim if ownership cannot be verified or if the claimant misrepresents their authority
• Once a claim is approved, the business owner accepts these Terms in full on behalf of their business
• Claimed listings remain free unless the business owner chooses to upgrade to a paid membership
• PlaceAut is not liable for any harm resulting from a fraudulent claim submitted by an unauthorized party

If you believe your listing has been claimed by an unauthorized party, contact us immediately at contact@placeaut.com. We will investigate within 5 business days.

Listing Removal

Business owners may request removal of their listing at any time by emailing contact@placeaut.com with the subject line “Listing Removal Request.” PlaceAut will process removal requests within 10 business days.

Removal does not constitute a refund of any paid membership fees already charged. Paid members who request removal will have their membership cancelled and listing removed at the end of the current billing cycle.

PlaceAut reserves the right to decline removal of listings that are factually accurate and in the public interest. In such cases, PlaceAut will notify the business in writing.

Paid Membership

Businesses that purchase a paid membership agree to the following:

• Membership fees are $29/mo (Member) or $49/mo (Member+), billed monthly via Stripe
• Founding member rates are locked for 12 months from date of signup for the first 30 businesses enrolled
• Memberships renew automatically each month until cancelled
• Cancellations must be submitted in writing to contact@placeaut.com and take effect at the end of the current billing cycle
• No refunds are issued for partial months
• PlaceAut reserves the right to suspend or remove a listing if a business misrepresents its sensory-friendly status or violates these Terms

Verified Badge

The PlaceAut Verified badge is awarded following a 20-point evaluation. It reflects the business’s status at time of evaluation. Businesses may not use the PlaceAut badge outside of placeaut.com without written permission.

Business Responsibilities

Businesses that join the PlaceAut directory represent and warrant that all submitted information is accurate, they will notify PlaceAut of material changes to their accommodations, and they will not misuse the PlaceAut badge or certification marks.

4 Promoted Posts

Businesses may purchase promoted posts on PlaceAut city Instagram accounts. The following terms apply:

• Pricing is based on current follower count of the relevant city account at time of purchase
• PlaceAut reserves the right to decline any promotional request that conflicts with our brand values
• Promoted posts are labeled as promotions per FTC guidelines
• Refunds are not available once content has been published
• PlaceAut does not guarantee specific reach, impressions, or engagement results

5 Consulting Services

Packages Available

What Consulting Is and Is Not

PlaceAut consulting services are business environment and operations consulting only. They are not behavioral therapy, intervention, or licensed professional services of any kind. Staff training provides general awareness education and does not constitute individualized behavioral programming for any person.

Payment and Refund Policy

• Full payment is required before services are scheduled
• Cancellations more than 72 hours before a scheduled appointment may be rescheduled at no charge
• Cancellations within 72 hours forfeit 50% of the package fee
• No refunds are issued once a consulting engagement has been delivered
• Rescheduling is permitted once per engagement at no charge

No Guarantee of Outcome

PlaceAut does not guarantee that completing a consulting package will result in any specific business outcome, increase in customers, or measurable improvement. Results depend entirely on the business’s own implementation.

Confidentiality

PlaceAut treats all information shared during consulting engagements as confidential and will not disclose business-specific findings to third parties without written consent, except as required by law.

6 Payments and Billing

All payments are processed through Stripe. By providing payment information, you authorize PlaceAut to charge applicable fees to your payment method.

• Membership fees are recurring and billed monthly
• Consulting fees are one-time charges billed at time of booking
• PlaceAut does not store credit card information — all payment data is handled by Stripe
• In the event of a failed payment, membership benefits may be suspended until resolved

7 Intellectual Property

All content on placeaut.com — including text, images, logos, brand characters, graphics, and the PlaceAut certification badge — is the property of PlaceAut and is protected by applicable copyright and trademark law.

You may not reproduce, distribute, modify, or use PlaceAut content or certification marks without prior written permission. Certified businesses may display the badge on their own platforms solely to indicate their certified status, provided it is not modified.

By submitting content to PlaceAut (photos, descriptions, testimonials), you grant PlaceAut a non-exclusive, royalty-free license to use, display, and distribute that content in connection with our platform and marketing.

8 User Conduct

Users of placeaut.com agree not to:

• Submit false, misleading, or fraudulent information
• Attempt to gain unauthorized access to any part of the platform
• Use the platform to harass, defame, or harm any individual or business
• Scrape, copy, or redistribute PlaceAut directory data for commercial use
• Impersonate PlaceAut, its staff, or any certified business

PlaceAut reserves the right to remove content or suspend any user or business account that violates these Terms without prior notice.

9 Ambassador Program

Families who participate in the PlaceAut ambassador program agree to the following:

• Participation is voluntary and in exchange for complimentary event access
• Participants grant PlaceAut a license to use, edit, and publish video and photo content captured during ambassador events
• A signed media release is required before any content featuring a minor is published
• PlaceAut will not identify any child’s disability status in published content without explicit on-camera statement by the parent
• Participants may request removal of their content at any time by contacting contact@placeaut.com

10 Disclaimer of Warranties

PlaceAut does not warrant that any certified business will maintain its sensory-friendly status after certification, or that any family’s experience at a listed business will meet their expectations.

PlaceAut does not endorse, warrant, or take responsibility for any third-party products recommended through affiliate links. All product purchases are transactions between the buyer and the third-party retailer.

11 Limitation of Liability

PlaceAut’s total liability for any claim shall not exceed the amount you paid to PlaceAut in the 30 days preceding the claim.

12 Indemnification

You agree to indemnify and hold harmless PlaceAut, its founders, employees, contractors, and partners from any claims, damages, losses, and expenses arising from:

• Your use of or access to placeaut.com
• Your violation of these Terms
• Your submission of false or misleading information
• Any content you submit to PlaceAut
• Your violation of any third-party rights

13 Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Florida. Any disputes shall be resolved in the state or federal courts located in Miami-Dade County, Florida.

Before initiating any legal action, you agree to first contact PlaceAut at contact@placeaut.com and allow 30 days for good-faith resolution.

14 Termination

PlaceAut reserves the right to suspend or terminate your access to the platform or any services, with or without notice, for any reason including violation of these Terms, non-payment, or conduct harmful to the platform or its community.

Sections 7, 10, 11, 12, and 13 survive termination.

15 Changes to These Terms

PlaceAut reserves the right to update these Terms at any time. We will post revised Terms with an updated effective date. Your continued use of placeaut.com after any changes constitutes acceptance.

Material changes affecting paying customers will be communicated by email at least 14 days before taking effect.

16 Contact